At Salon Herdis, your safety and the safety of our team is our #1 priority. We are also deeply committed to ensuring that your experience is enjoyable. We know that you are placing your trust in us, and we can’t wait to see you! Below please find our comprehensive guide to having a safe and enjoyable experience at the salon:
We are strongly suggesting a virtual consultation prior to booking your service. This will ensure that we have enough time to deliver the quality service you have come to expect. Virtual consultations will happen via phone, email or social media messaging platforms.
Guests are required to wear a mask at all times while at the salon. To minimize the use of disposable masks that are so critical to front line workers, Salon Herdis is asking that all guests bring a SECOND mask if they are receiving color services. This dedicated “color mask” can be a reusable cloth mask that you bring to all of your future visits. We will have cloth masks available for purchase should you need one.
Your service providers will be wearing masks as well. Some service providers may also be wearing face shields and other personal protective equipment. We assure you, we are smiling under there!
We ask that all guests wait in their vehicle until they receive a text message stating that it is clear for them to enter the salon. We know this is unusual, but we take the salon’s capacity limit very seriously. If you have not given us your cell phone number, please do so during your virtual consultation. We recommend parking in the 3-hour lot directly behind the salon.
Upon entering the salon, we will be asking how you are feeling. Guests who are afflicted with, or shows symptoms of influenza, COVID-19 or the common cold will be asked to reschedule their appointment no sooner than two weeks from the date those symptoms stop.
Guests will be asked to sanitize their hands at our sanitation station. Each servicer provider is required to wash their hands thoroughly in between guests. Our beverage service is no longer self-serve. Please ask your service provider if you would like water or tea and we will be happy to get it for you.
You will notice that our home care is now accessible for shopping. Rest assured that we are consistently sanitizing our retail shelves to ensure that they are safe for you to peruse. In an effort to maximize sanitation, we would be happy to check out your home care purchase and bag them for you so that you need only take them on your way out. Please feel free to let us know what your needs are during your virtual consultation, and we will be sure to have everything ready for you!
Salon Herdis has implemented a touchless check out and payment process. Gratuities may be added to your payment and will be distributed to our service providers per your instructions.
We encourage all of our guests to book their next appointment prior to leaving the salon. A guest service expert will follow up with you while you are here to ensure that you receive the time and day that works best for you.For those who are concerned about a second round of closures – please note that we prioritize those guests that have an existing appointment in the schedule upon reopening.
Sounds like a lot doesn’t it? Don’t worry – we are all in this together. If you are unsure about any of our protocols, please don’t hesitate to reach out. We want you to feel comfortable coming back to Salon Herdis.
Our team has taken every precaution to ensure your safety. Please read about our enhanced sanitation and disinfecting protocols and be sure to ask us if you have any questions. Every Salon Herdis team member has received additional training in COVID-19 related sanitation and disinfecting procedures through the Barbicide© Training Program.
The following fixtures will be sanitized every 15-30 minutes: front door handles, stair railings, bathroom handles, toilet handles, bathroom light switches, sanitation station (coffee bar), computer keyboards and faucets.
The following fixtures will be sanitized between every guest service: station chair (hair, mani/pedi), treatment bed, glass shelf (hair station), spa door handles and light switches, and sinks.
All equipment and implements including caps, clips, pins, rollers, brushes, combs, clippers, scissors, razors, tweezers, files, spatulas, applicators and any other item which comes in contact with a guest will be thoroughly cleaned and disinfected after each and every separate use.
The credit card terminal will be sanitized after each use.
Magazines will not be allowed in the salon until further notice.
As always, each hair guest will receive a clean cape at the beginning of service. All Capes must be washed and fully dried before being used on a guest. All capes are to be used only once.
As always, all spa guests will have clean sheets at the beginning of service. All sheets will be washed and fully dried before being used for a service. All sheets will be used only once.
All carts and hampers will be disinfected after each use using a salon provided disinfectant.
All creams, pomades, scrubs, gels and other solid substances will be removed from containers with a sanitized spatula or single-use wooden wax stick.